Privacy Policy

1. Introduction

Welcome to DHAPK. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This privacy policy applies to all users of our platform, including property buyers, sellers, renters, landlords, and real estate agents. By using our services, you consent to the collection, use, and sharing of your information as described in this privacy policy.

2. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal identifiers: Name, email address, telephone number, mailing address, username, and password.
• Property preferences: Information about the type of property you are looking for, your budget, preferred locations, and other criteria.
• Agency information: If you register as an agent or agency, we collect business details, license numbers, and agency descriptions.
• Transaction information: Details about properties you list, inquire about, or interactions with other users.
• Device and usage information: IP address, device type, browser information, operating system, and how you interact with our website.
• Location data: General location information based on your IP address or more precise location if you allow your browser to provide this information.

We collect this information when you register on our site, fill out forms, respond to surveys, participate in features on our platform, or when you contact us or other users through our platform.

3. How We Use Your Information

We use your personal information for the following purposes:

• To create and manage your account and provide our services to you
• To connect property buyers, sellers, and real estate professionals
• To personalize your experience and deliver content and property listings relevant to your interests
• To improve our website, products, services, and customer service
• To process transactions and send related information including confirmations and notices
• To send administrative information, such as updates to our terms, conditions, and policies
• To provide customer support and respond to inquiries
• To send marketing communications, if you have opted to receive them
• To protect our website, services, and users from fraud, unauthorized activity, and security threats
• To comply with legal obligations and resolve disputes

4. How We Share Your Information

We may share your personal information with the following categories of recipients:

• Other users: When you submit a property listing or inquiry, your information will be shared with relevant users to facilitate communication and transactions.
• Service providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting providers, payment processors, and analytics companies.
• Business partners: We may share information with business partners to offer you certain products, services, or promotions.
• Legal authorities: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for their own marketing purposes without your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

These technologies help us to:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services and your experience
• Measure the effectiveness of our marketing campaigns
• Provide personalized content and advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request copies of your personal information.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal information under certain conditions.
• Restriction: You have the right to request that we restrict the processing of your personal information under certain conditions.
• Objection: You have the right to object to our processing of your personal information under certain conditions.
• Data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided at the end of this privacy policy. We may need to verify your identity before responding to your request.

8. Children's Privacy

Our services are not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Pakistan and choose to provide information to us, please note that we transfer the data to Pakistan and process it there. Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.

10. Changes to Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

11. Contact Information

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us:

• By email: privacy@dhapak.com
• By phone: (123) 456-7890
• By mail: 123 Real Estate Avenue, DHA Phase 5, Lahore, Pakistan